How do I choose the best kitchen provider?

Lowick-House-101-1200x800.jpg

Buying a kitchen is a big investment, so it is vital to get it right – and that means buying from the best provider.

In this article we will explain why it is better to buy from an independent kitchen company than a “big shed” retailer – and how to create a checklist to ensure your North East kitchen supplier is the right choice for you.

1. Check their credentials

Look for a kitchen company that is Kbsa approved and regulated. Kbsa is the trade association for independent kitchen providers. Using a Kbsa retailer should give you complete confidence that you are working with a reputable company. Kbsa members like Callerton Kitchens will have the Kbsa logo and their membership certificate on display.

2. A proper designer, not a planner

Leading on from this, did you know that most of the people working in kitchen “design” for the major retailers are probably not what we would class as designers? They are planners who are trained to use a software system to build your kitchen using fixed size units. Conversely, a true designer has the full skill set to create your dream kitchen. They can inspire you, guide you in choosing the right kitchen, then use their magic to bring it all together.

If you want the very best of the best, then look for companies who employ award-winning designers like Callerton Kitchens.

3. Bespoke elements

One way of telling whether you’re getting an off-the-shelf kitchen plan or a true design is bespoke elements. A good kitchen provider will be able to recommend and incorporate bespoke elements into your kitchen design.

4. Wide product range

Similarly, are you restricted to a few choices on styles? The best kitchen companies will offer you a wide range of products to choose from – and have the wisdom to recommend the right ones for your perfect kitchen.

5. Knowledge and experience

Look for a combination of experience and expertise – not just from the designer but the wider team. Don’t be afraid to ask!

6. Project management

A kitchen installation can be complex. Find out what level of project management is included in the price of your kitchen. A good provider will offer a complete, end-to-end management of your installation. Equally, if you have your own installer lined up, the retailer should be flexible enough to support them on a supply-only basis.

7. Points of contact

Check who your points of contact will be. If there are any challenges during or after installation, you want them resolved quickly – and that means being able to talk to the right person. Ensure your primary contact is someone who has the authority and skill set to iron out any issues.

8. Personal service

Buying a kitchen should not feel like any other ordinary transaction. A kitchen is a workplace, a hub of creativity and a safe, welcoming environment. A new kitchen is an investment in future happiness and should be treated as such.

Find a kitchen provider who feels as passionate about your kitchen as you do and who offers a personal service to ensure you realise your dream kitchen.

9. In it for the long haul

Last but not least, ask how long they have been in business. You don’t want to buy a kitchen only for the retailer to go bust a year or so later. If they have a long track record, like our impressive 40+ years, then you know that plenty of other people have put their trust in that company. It also means that, if you do encounter an issue in a few years’ time, you can go back to the provider for advice and assistance.

10. Find out more

To find out more about how Callerton Kitchens can deliver your dream kitchen, talk to us. Alternatively call into our showrooms in Newcastle and Berwick for a friendly chat.


Leave a Reply

Your email address will not be published. Required fields are marked *